We are using a beta version of Citrix GoToAssist because we are still in the process of selecting the best option for our clients. We believe it offers very robust functionality allowing us to reboot your computer, send files, and edit operating system settings. We offer remote assistance only as a pre-paid service in blocks of two hours. We bill in 15 minute intervals. Therefore, a two-hour block could potentially yield eight remote assistance instances.

Through the month of May, we are offering a 20 percent discount on our remote assistance services.Instead of the normal $150 for two hours of remote assistance, we are offering it for $120. Our remote assistance attempts to address your concerns within two hours and guarantees they will be addressed within 24 hours. Additionally, we are available 24 hours a day to assist you. To purchase, click the Pay Now button

To use our remote assistance program, please insure you have the latest version of JAVA installed on your computer. It is available at www.java.com

To begin a remote assistance instance, select this link and call us for your support key at 256-442-3370.